Privacy Policy

Privacy Policy

Privacy Policy

How EdgeFit Media collects, uses and protects your information.

How EdgeFit Media collects, uses and protects your information.

Last updated: August 2026

EdgeFit Media respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what information we may collect, how we use it, how it may be disclosed and the choices you have regarding your information.

Information we collect

Information we collect

We may collect personal information that you provide directly to us, including:

  • Your name

  • Email address

  • Phone number

  • Business or brand information

  • Information you provide through our enquiry forms

  • Details you provide when communicating with us about our services

We may also collect limited technical and usage information when you interact with our website, such as browser type, device information, pages visited and general website activity through analytics and similar technologies.

How we collect information

How we collect information

We generally collect information directly from you when you:

  • Submit an enquiry through our website

  • Contact us by email or another communication channel

  • Discuss or engage EdgeFit Media for services

  • Provide information during the course of a client relationship

  • Interact with our website

In some circumstances, information may also be collected through third-party services used to operate, analyse or improve our website and services.

How we use your information

How we use your information

We may use your personal information to:

  • Respond to enquiries and communicate with you

  • Provide and manage our services

  • Understand your brand, content requirements and objectives

  • Prepare proposals, projects or service arrangements

  • Manage our client relationships

  • Improve our website, services and customer experience

  • Maintain business and administrative records

  • Comply with applicable legal obligations

We will only use personal information for purposes reasonably connected with why it was collected, or where otherwise permitted or required by law.

Marketing communications

Marketing communications

We may send marketing or promotional communications where you have consented to receive them or where otherwise permitted by law.

You can opt out of marketing communications at any time using the unsubscribe option provided or by contacting us directly.

How we share information

How we share information

We do not sell your personal information.

We may disclose information where reasonably necessary to operate our business, including to service providers that assist with areas such as website hosting, analytics, communications, file storage, business administration or other technology services.

We may also disclose information where required or authorised by law.

Some third-party providers may process or store information outside Australia. The location and handling of information may depend on the providers used by EdgeFit Media from time to time.

Cookies and website analytics

Cookies and website analytics

Our website may use cookies, analytics tools and similar technologies to understand how visitors interact with the site and to help us improve its performance and user experience.

These technologies may collect information such as your device type, browser, pages viewed and interactions with the website.

You can control or restrict cookies through your browser settings, although doing so may affect some website functionality.

Storage and security

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Personal information may be stored electronically using systems and third-party service providers used to operate EdgeFit Media.

No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

Access and correction

Access and correction

You may contact us if you would like to request access to personal information we hold about you or believe that information needs to be corrected.

We may need to verify your identity before responding to certain requests.

Privacy concerns and complaints

Privacy concerns and complaints

If you have a question, concern or complaint about how EdgeFit Media handles your personal information, please contact us using the details below.

We will review your enquiry and aim to respond within a reasonable timeframe.

Changes to this policy

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

The latest version will be published on this website with the updated date shown above.

Contact

Contact

For questions about this Privacy Policy or how your personal information is handled, contact:

EdgeFit Media